One of the sub-processors of onboard has routing failures which results in increased error rates and latencies. We are in contact with their technicians and are trying to find a quick solution.
The situation has no impact on the security of your data and you will be able to access your system as normal once the issue has been resolved. We apologise for the inconvenience.
[update] The issue has been resolved at 2024-10-09 18:36.